Faster · Steadier · Simpler
Help Center
Installation, connection, subscription and account questions answered.
- 180+countries
- 10,000+global nodes
- 10M+users
Frequently asked questions
How do I create an account?
Open the app, register with your email and confirm the verification message.
What if the connection fails?
Switch node or protocol and check your system clock. If it persists, contact support with the log file.
How can I improve speed?
Choose a physically closer node, close bandwidth-heavy apps and try a different protocol.
How do I request a refund?
Contact support within the window stated in the Terms of Service with your order number and reason.